The purpose of the study is to determine the consumer satisfaction of service quality offered at mega shops in Dhaka city. The data was collected from 200 respondents through structures questionnaire by using five point linker scales and was analyzed…

Many organizations are turning to human resource development to increase their employees’ knowledge, skills, and capabilities so that they can survive. This thrust has raised up career development programs to become an integral part of many organizations’ strategic plans. This…

The study seeks to determine why competitive intelligence is necessary in the manufacturing sector; to ascertain how to use competitive intelligence; to identify the costs for competitive intelligence; and to assess the nature of the relationship between competitive intelligence and…

The sugar industry plays a significant role in socio-economic development of the Kenyan economy and by the nature of its operations, faces a myriad of challenges as a result of financial risk exposure. With the liberalization of trade and free…

This study analysed the influences of leadership styles on knowledge management application strategies from the perspective of managers and employees working at five stars hotels located in the capital of Jordan- Amman, the results of the study indicate that the…

development of government.  In assessing export success, many researchers focus on the economics of export trade i.e the financial gains from the process.  Often neglected are the organizational learning experiences which contribute substantially to financial success in the export venture. …

As the Ghanaian food sector continues to grow and with Ghanaian consumers perception for quality food been on the rise, the issue of customer satisfaction continues to engage the mind of academia and local restaurant managers. This research ascertained the…

Total Quality Management (TQM) has been practised in diverse industries from manufacturing to services. But its important in banking sector has attracted only a few researchers. By providing the best service quality in banks higher organizational performance will be expected.…

This paper examines the role of cultural factors in software development, such as management of communications, distribution of project information, behaviors and attitudes. The study population consists of all Jordanian institutions (n = 96) operating in the field of software…

Purpose - Innovation, entrepreneurship, and technology commercialization (IET) are critical elements in diversification of economy worldwide. Researchers and practitioners alike are claiming positive effects of IET on the economic development. However, the successful  implementation in developing countries such as a…