This text offers discussion, challenges, and case studies that enable reflection upon the complexities of working with vulnerable people. It helps students and practitioners to be aware of their own values, knowledge and power, in order to manage the balance…

Attempts to recognize ‘information’ as an asset have led to an increased awareness of why and how this invisible valuable resource does not appear in the financial statements. This paper aims to develop a model based on three-circled sets of…

Following the deaths of Victoria Climbié and of Peter Connelly (Baby P) the media has raged about social work competence, the public have expressed dismay and the government has responded with proposals designed to alter practice procedures. Altering procedures gives…

The purpose of the research was to assess the impact of the process of professional development of English foreign language teachers in Israel who participated in the Explicit Multisensory Phonics Intervention Programme. Previous research focused on changes in knowledge, practices,…

This article describes the authors' experiences of delivering a 3-day introductory diabetes workshop for healthcare professionals and unregistered practitioners (such as healthcare assistants), aimed at helping them develop diabetes knowledge and confidence in working with people with diabetes. The training…

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Can dialogue reveal hidden truths? This is what prompted Bronwen Rees and
Andrew Armitage to experiment with the dialogical process to explore how
realities and knowledge about our organisations are created.

This publication is available online at www.swap.ac.uk/resources or can be ordered in a
large print format from SWAP (Tel: 023 8059 9310, Email: swapteam@soton.ac.uk)., This paper explores the innovative use of concept mapping as a method for summative assessment of…

The 1980s saw an increase in learning support assistants (LSAs’) in colleges for further
education to support post-sixteen learners with learning difficulties and disabilities (LDD).
LSAs’ were appointed on an ad hoc basis with little or no experience, or relevant

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