This paper empirically examines the extent to which service quality affects customer satisfaction and behaviour intention in mobile telecommunication industry. The study involved a cross-sectional survey of 1000 respondents using structured questionnaire personally administered. A usable 937 questionnaire were retrieved…

Knowledge management is defined as the process of creating, storing, transferring, applying and saving organizational knowledge. Especially, in an environment of intensive competition increased with globalization; creating knowledge has been a vital factor for organizations, which want to gain advantage…

The purpose of this study is to present and tests the key factors of knowledge sharing behavior of employees in the SMEs in Malaysia. A survey was designed and interview conducted with employees in the manufacturing companies from Melaka and…

In Bangladesh, contemporary business practices are fraught with lot of undesirable and un-Islamic business practices like bribery, corruption, falsehood, underweighing, frauds, adulteration etc. But, Bangladesh being a Muslim majority country this should not be the practices here. The demand of…

The decisions of individuals to adopt family planning are affected by a number of factors. But the choice of family planning practice can affect fertility rates and population growth with its attendant problems. Family planning is a voluntary prevention of…

All organizations Seeking to achieve its strategic objectives in an effective and efficient in order to reach the main objective of any organization is profitability and growth and thus maximize the market value and increase the wealth of the owners…

This study examines how internal governance structures in corporate organisations function in ensuring good corporate governance. It contributes to the extant art of knowledge by shedding light on how ownership and board control structures in corporate organisations operate to achieving…

Purpose - The Purpose of this study is to explore the drivers of supply chain performance and give a framework that how organizations can manage these drivers for their survival. This paper is written especially for the students of business…

Many employees do not have the basic skills necessary to make good financial decisions and employers are beginning to realize that when they are experiencing poor personal financial management it carries over to the work place. This is why the…

Service quality has many benefits including achieving and sustaining a competitive advantage as determinant of business success and failure and as a barometer of corporate performance. In the service industry like the property management, quality and perception of quality is…