This thesis explores how doctors and nurses use documents to share their knowledge within and across healthcare settings. In addressing this question I draw on a 15-month, multi-sited ethnographic study in several pediatric health care settings, following patients from primary…

his dissertation analyzes how local knowledge improves environmental decisions. The premise is that controlling pollution and addressing public health disparities are not problems that professionals alone can solve. Concerned lay publics, especially low-income populations and people of color that experience…

Organizations must establish processes for managing knowledge across boundaries because of the specialized and task-dependent forms of knowledge required to deliver products and services. To address this challenge an integrative framework is developed that identifies and integrates the value of…

Organizations must establish processes for managing knowledge across boundaries because of the specialized and task-dependent forms of knowledge required to deliver products and services. To address this challenge an integrative framework is developed that identifies and integrates the value of…

by Kimberly G. Waters., Thesis (S.M.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 2002., Includes bibliographical references (p. 45-46).

Conversational interfaces have received much attention as a promising natural communication channel between humans and computers. A typical conversational interface consists of three major systems: speech understanding, dialog management and spoken language generation. In such a conversational interface, speech recognition…

The activity of designing and developing large, complex, discrete, physical, and engineered products faces the challenges in the physical product system, the organization of people, and the larger systems in which the product resides-the natural and societal systems. This thesis…

by Kazunori Yamagata., Thesis (S.M.M.O.T.)--Massachusetts Institute of Technology, Sloan School of Management, Management of Technology Program, 2002., Includes bibliographical references (leaves 95-99).

by Jose Maria Gonzalez Pinto., Thesis (S.M.)--Massachusetts Institute of Technology, School of Architecture and Planning, Program in Media Arts and Sciences, 2002., Includes bibliographical references (p. 68-69).

This dissertation analyzes the strategic implications of customization policies available to companies that must simultaneously provide service and learn about their customers through automated interfaces. The first part of the dissertation lays out the theoretical framework within which the analysis…