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Business people trying to create a customer loyalty that customers remain loyal to products that have been used so far. Customer Relationship Management is a consumer behaviour modification and learning all the time and every interaction, treatment of customers and…

In this article we present a performance comparison of four symmetric block ciphers namely DES, Triple-DES, AES, and Blowfish. Performance evaluation based on CPU execution time is conducted under WinXP and Ubuntu /Linux version 8.10 operating system platforms. The study…

Acantholybas steinbaueri, a brachypterous new species, is described and illustrated from Java (Bali Island and Dammerman). The genus Acantholybas is redescribed, and a key to the four known species is provided.

The purpose of this study is to overview the gap between the theory and the existing condition towards Eco Industrial Park in the North Coast Region, East Java Province. We used gap analysis method.  The result shows that industrial area…

The knowledge imperfections should be considered when modeling complex problems. A solution is to develop a model that reduces the complexity and another option is to represent the imperfections: uncertainty, vagueness and incompleteness in the knowledge base. This paper proposes…

The author tries to explain the relationship between relational bonding, customer value, and customer loyalty that mediate the satisfaction and delight on three consumer groups (stayers, dissatisfied switchers, and satisfied switchers) in the Islamic banking industry in East Java, Indonesia.…

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This paper presents an object-oriented design and implementation of a software module to be used as the monitoring application for a Computer Integrated Building (CIB) in an intranet/extranet context., Sistemas Distribuidos - Redes Concurrencia - Sesión de pósters