The knowledge economy requires a different contribution from human capital (i.e. knowledge workers). Knowledge workers are challenge seekers, have high enthusiasm for learning and prefer freedom and flexibility, so it would be wise to suggest that knowledge management should consider…

There has been increased interest in the application of Knowledge Management (KM) in managerial issues as a way of demonstrating the field's value.  There are studies regarding company performance which have been broadly used among researchers. Recognized models can be…

The paper explores the influence of customer demographic variables on complaining and non-complaining motives and responses in mobile telecommunication industry in Ghana. The study was a cross-sectional survey involving customers from four mobile telephony operators. A self-administered structured questionnaire was…

Stakeholders participation is necessary for the smooth running of education sector as it perks up ownership, build consensus, mobilize the adequate resources and construct institutional capacity. Thus government officials, educational professionals, teachers, parents, local communities and students are the major…

The purpose of this study is to present and tests the key factors of knowledge sharing behavior of employees in the SMEs in Malaysia. A survey was designed and interview conducted with employees in the manufacturing companies from Melaka and…

Creativity and innovation are two important factors that organizations adopt to make themselves successfulor to adapt change. The area of creativity and innovation has been attracting the attention of managers andentrepreneurs since last decade. This area is still unexplored in…

With retail-war becoming harsh, companies desire to be rescued by using experiential approach. Consequently, visual display is gaining huge acknowledgement in the Indian retail scene. But, to our surprise, there is dearth of empirical researches in grocery visual merchandising. Retailers…

The paper contributes to the body of knowledge in the area of economic growth and fiancé by reviewing empirical works to assess the link and causality between economic growth and financial development. The paper is significant since economies aim at…

This paper examines the factors that affect Internet and E-commerce adoption among small exporting handicraft firms in Ghana.  Using interviewing, the study presents an in-depth analysis of the cases of two major Ghanaian Handicraft Exporters that have been using the…

This paper is an attempt at providing some reflections on consumer attitude. It examines the concept of consumer attitudes toward marketing efforts of businesses. Furthermore, the paper identifies the trilogy of consumer attitude, including samples of their measurement scales; and…