This study offers a detailed case study of how Toyota facilitates interorganizational knowledge transfers among within its production network. In particular, we identiify and examine six key institutionalized knowledge sharing routines developed by Toyota and its suppliers. By examining how…

This paper presents a knowledge-based approach for capturing data and rationale, so
that the experience and insights gained while pursuing a major project or endeavor can
be utilized when pursuing future endeavors of a similar nature. The proposed

Organizations must establish processes for managing knowledge across boundaries because of the specialized and task-dependent forms of knowledge required to deliver products and services. To address this challenge an integrative framework is developed that identifies and integrates the value of…

This paper demonstrates the importance of knowledge for effective
management of outsourcing. Drawing on an empirical study on automakers?
management of supplier involvement in product development in Japan, this paper shows
that the level of own knowledge is critical for…

Organizations must establish processes for managing knowledge across boundaries because of the specialized and task-dependent forms of knowledge required to deliver products and services. To address this challenge an integrative framework is developed that identifies and integrates the value of…

Drawing on an empirical study on automakers? management of supplier
involvement in product development in Japan, this paper shows that when the design of
a component is outsourced to a supplier, how much and what automakers know about
the component…

This dissertation analyzes the strategic implications of customization policies available to companies that must simultaneously provide service and learn about their customers through automated interfaces. The first part of the dissertation lays out the theoretical framework within which the analysis…

The post-September 11th economy has confronted Rockwell Collins in Cedar Rapids, Iowa with hard choices. Faced with the need to cut costs, including laying off significant portions of the work force, the company and its unions still maintain a commitment…

This paper introduces our ongoing analysis of auto component development data obtained from Nishiguchi's research sponsored by MIT's International Motor Vehicle Program (IMVP).
The main results of this paper can be found in the section of Research Results where
a…

The Internet is a powerful channel that presents new opportunities for touching
customers, enriching products and services with information, squeezing out costs
through process automation, and redesigning internal business processes through
enhanced communication and knowledge sharing. In…