1.
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Improving library user's perceived quality, satisfaction and loyalt: an integrated measurement and management system Martensen, Anne - Gronholdt, Lars
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2.
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Conflict management in the Academic Library McGurn Kathman, Jane - Kathman, Michael D.
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3.
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Japanese management theory and library administration Clayton, Peter
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4.
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Matrix: an organizational alternative for libraries Johnson, Peggy
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5.
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TIME a multi-level framework for evaluating and designing digital libraries Dillon, Andrew
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6.
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Knowledge discovery in virtual community texts : clustering virtual communities Oudshoff, A. M. - Bosloper, I. E. - Klos, T. B. - Spaanenburg, L.
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7.
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Requeriments for the future digital library Marcum, Deanna B.
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8.
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The future of integrated library systems Kenney, Brian
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9.
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Improving library users' perceived quality, satisfaction and
loyalty: an integrated measurement and management system Martensen, Anne - Gronholdt, Lars
|
10.
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Comparing internationalisation of the curriculum in action across disciplines: theoretical and practical perspectives Leask, Betty - Bridge, Christopher
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