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1.
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Conflict management in the Academic Library McGurn Kathman, Jane - Kathman, Michael D.
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2.
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Japanese management theory and library administration Clayton, Peter
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3.
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Matrix: an organizational alternative for libraries Johnson, Peggy
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4.
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TIME a multi-level framework for evaluating and designing digital libraries Dillon, Andrew
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5.
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Improving library user's perceived quality, satisfaction and loyalt: an integrated measurement and management system Martensen, Anne - Gronholdt, Lars
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6.
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Informatión ethics: on the philosophical foundation of computer ethics Floridi, Luciano
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7.
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A document comparison scheme for secure duplicate detection Mandreoli, Federica - Martoglia, Riccardo - Tiberio, Paolo
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8.
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An open collaborative virtual archive environment Straccia, Umberto - Thanos, Costantino
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9.
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The unseen and unacceptable face of digital libraries Adams, Anne - Blandford, Ann
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10.
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Usability inspection of digital libraries: a case study Hartson, H. Rex - Shivakumar, Priya - Pérez-Quiñones, Manuel A.
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