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Aproximadamente 3 registro(s) hasta el momento: (journal)

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Recurso libre

Does quality impact on hotel performance?
Claver Cortés, Enrique - Tarí Guilló, Juan José - Pereira Moliner, Jorge

Formato:	info:eu-repo/semantics/article
Enlaces:	Purpose – The aim of the paper is to study the reasons for the adoption and certification of quality systems and the subsequent impacts on performance. Design/methodology/approach – The methodology selected is a study based on the perceptions of two…
Fecha:	2009-11-10
Recurso:	RUA Docencia

Recurso libre

Innovation in public services: the case of Spanish local government
González Ramírez, María Reyes - Llopis Taverner, Juan - Gascó Gascó, José Luis

Formato:	info:eu-repo/semantics/article
Enlaces:	The present paper aims to determine the level of implementation of innovations in Spanish local government as well as to identify which types of innovations are most common. The paper also considers the link between innovative behavior and organizational size.…
Fecha:	2013-06-04
Recurso:	RUA Docencia

Recurso libre

The relationship between quality management practices and their effects on quality outcomes
Tarí Guilló, Juan José - Molina Azorín, José Francisco - Castejón Costa, Juan Luis

Formato:	info:eu-repo/semantics/article
Enlaces:	Recent research into quality management has examined the relationship between quality management and performance. The purpose of this study is to identify the relationships between quality management practices, and to examine the direct and indirect effects of these practices on…
Fecha:	2009-11-11
Recurso:	RUA Docencia