The purpose of this study was to investigate empirically the role of knowledge and innovation within Central and Eastern Europe’s changing economy. We applied qualitative research methods, and focused only on professional services firms within the region. The connection between…

As the Ghanaian food sector continues to grow and with Ghanaian consumers perception for quality food been on the rise, the issue of customer satisfaction continues to engage the mind of academia and local restaurant managers. This research ascertained the…

This intercourse aims to identify means by which the business education system can be aided to effectively meet the needs of the business-operating environment. Despite of the popularity of business and management education critics have been talking about business education…

This paper recognizes the importance of sales force competence management in creating value for customers and achieving business goals. It argues that sales force can only be useful in this regard, if it possesses the dimensions and levels of sales…

The Small and Medium Enterprises continue to be the powerhouse of economic growth for economies of the world. Almost every economy that has achieved major economic growth had a concentrated drive to establish SMEs. In its quest to reverse the…

Total Quality Management (TQM) has been practised in diverse industries from manufacturing to services. But its important in banking sector has attracted only a few researchers. By providing the best service quality in banks higher organizational performance will be expected.…

Organisations have embraced teams and teamwork as an effective way of doing business. The last 20 years has seen the replacement of 'supervisors' by 'team leaders'. Employee motivation and morale improves dramatically when people feel valued and when their contributions…

The knowledge economy requires a different contribution from human capital (i.e. knowledge workers). Knowledge workers are challenge seekers, have high enthusiasm for learning and prefer freedom and flexibility, so it would be wise to suggest that knowledge management should consider…

The study aimed to identify and examine the influence of the individual and organizational knowledge sharing enablers on knowledge sharing behavior that leads to develop firm innovation capability. A descriptive analytical methodology approach was adopted in this research. For the…

This study aimed to discuss the importance of the collaborative knowledge and organizational knowledge and their ability to maintain the performance of the library that is based on the experience, knowledge and making strategic decisions. In addition to specifying the…