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Título: Impact of changes to day services commissioned by Essex County Council in North Essex, Wickford, Rochford & Castlepoint: web survey report
Autores: Secker, Jenny
Munn-Giddings, Carol
Schafer, Tim
Fecha: 2012-11-29
2012-11-29
2012
Publicador: Anglia Ruskin University
Fuente: Ver documento
Tipo: Technical Report
Tema: mental health
day services
service user and carer views
Descripción: MIME is a three year project set up in 2009 by all the local authority and primary care trust commissioners in Essex to engage directly with service users and carers specifically around establishing priorities for commissioning services. The project is jointly led by Anglia Ruskin University and ARW Mental Health Training & Consultancy - a service user organisation. Following training there will be opportunities for service users and carers to participate in a range of activities such as consultations, focus groups, service reviews and evaluations. For those who feel ready to gain valuable paid or voluntary work experience there will be further opportunities for training around evaluation and monitoring, facilitating groups etc.
The questions were developed initially from the day service specification documents and the length of the questionaire was aimed at enabling useful information to be collected whilst not creating a questionaire that was too long or unwieldy to complete. The first question acted as a filter and utilised 'skip logic' to direct informants to the appropriate set of questions, depending on their pattern of service use. Respondents who were currently receiving a service were very positive about their services, with some perceiving the help and approach as ‘life changing’. Alongside these positive views, some of those who used the ‘old style’ services were concerned about the loss of valued social support and self-help together with perceived reductions in levels of service, which was thought to have caused considerable distress for some people. The current services are clearly working very well for some people but others may be 'falling through the net'.
Idioma: Inglés
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