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Título: North Essex community services review: service user and carer focus groups and final report
Autores: Secker, Jenny
Munn-Giddings, Carol
Schafer, Tim
Fecha: 2012-11-27
2012-11-27
2010
Publicador: Anglia Ruskin University
Fuente: Ver documento
Tipo: Technical Report
Tema: mental health
community services
service user and carer views
Descripción: MIME is a three year project set up in 2009 by all the local authority and primary care trust commissioners in Essex to engage directly with service users and carers specifically around establishing priorities for commissioning services. The project is jointly led by Anglia Ruskin University and ARW Mental Health Training & Consultancy - a service user organisation. Following training there will be opportunities for service users and carers to participate in a range of activities such as consultations, focus groups, service reviews and evaluations. For those who feel ready to gain valuable paid or voluntary work experience there will be further opportunities for training around evaluation and monitoring, facilitating groups etc.
The consultations, which are the subject of this report, were designed to meet the need for more information on the views of individuals who were eligle to use the services already commissioned but had not done so. The satisfaction questionaires concentrated on providing information from a user perspective on contract performance. The consultations however, were designed to provide additional information on service user awareness of the support available, the priority given to employment support by professionals working in recovery based services, barriers to employment and any potential gaps in service provision.
Idioma: Inglés
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