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Título: What do users think of us? Mining three years of CUL LibQUAL+ data (PowerPoint presentation)
Autores: O'Brien, Liane
Miller, Linda
Li, Xin
Fecha: 2008-05-22
2008-05-22
2008-05-22
Publicador:
Fuente: Ver documento
Tipo: Presentation
Tema: LibQUAL+
Surveys
Service quality
Library users
Cornell University Library (CUL)
Association of Research Libraries (ARL)
Descripción: This PowerPoint was presented at CUL's Professional Development Week on May 21, 2008. It presents a longitudinal view of CUL's LibQUAL+ data for the "core questions" that were asked in each of the three 2002, 2003 and 2005 surveys. The analysis focuses on showing similarities and differences between patron groups.
Idioma: Inglés