| Título: | Total Quality Management Techniques Explored at Carolina Cream and Scott Specialty Foods: A Case Study |
| Autores: | Crank, David A. |
| Fecha: |
2010-05-24 2010-05-24 1995 |
| Publicador: | AgEcon |
| Fuente: |
 |
| Tipo: | Journal Article |
| Tema: |
Total Quality Management TQM implementation Food processing Teamwork Statistical process control Management leadership Employee empowerment Agribusiness Food Consumption/Nutrition/Food Safety |
| Descripción: | This case study examines the implementation of Total Quality Management (TOM) in two food processing firms. The two firms, which are separate divisions of a large food processor, used different implementation strategies, management leadership and employee empowerment. These strategies are compared on a strengths-and-weaknesses basis. The analysis shows that the context in which TQM is implemented is an important factor when planning such a dramatic strategic change and that the implementation of TQM or any other managerial innovation requires building teamwork and devotion of significant resources by all stakeholders in a company. |
| Idioma: | en |
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